Tech Help Consultant
Aug 2026 to present
University of Michigan, Information and Technology Services
Provide frontline support for account, software, device, and connectivity issues. Document troubleshooting steps, explain solutions clearly, and escalate issues when needed.
SPI Lab
Current involvement
Security Privacy Interaction Lab, University of Michigan
I attend lab meetings to learn about research on privacy, security, and people's interactions with technology. I'm not part of a research team there. My interests include making security and privacy easier to understand and use.
Support and Taproom Associate
Apr to Aug 2026
Mothfire Brewing Company, Ann Arbor
Supported busy taproom operations, coordinated with teammates, and helped customers while managing competing priorities.